iconQuality Assurance Program

As a specialised cleaning & bio-recovery service, Bluey’s Cleaning has adopted a
systematic approach to meet the challenges & responsibilities in the workplace, to
meet stringent Government Regulations & industry requirements of client satisfaction.
Our quality assurance program starts with our commitment to maintain:

1

Certified Firm Status

Bluey’s Cleaning adhere to & promote the IICRC (Institute of Inspection Cleaning & Restoration Certification) Certified Firm Code of Ethics. The highest standards are
required to establish & maintain a professional attitude in all business activities, and to uphold honesty, integrity & competency for all services provided to build consumer confidence within the restoration industry with dedicated & professional technicians.

2

Trained, Experienced & Certified Technicians

Our team receive regular training through IICRC & other service providers to ensure current methods & systems are employed for all work to guarantee  consistent high
standards in workmanship, where only competent & legally qualified or supervised staff engage in promoted services.

3

Ethical Practices & Client Satisfaction

Providing accurate & timely information to assist clients make informed decisions, including associated cost, cleaning methodology & site requirements, likely outcomes & the re-assurance of our ability to meet & exceed our client’s expectations.

4

Specialised Modern Equipment

Bluey’s use the latest equipment & premium chemicals to ensure quality & consistent service results. Using high powered steam cleaning equipment (truck mounted & portable units), orbital scrubbers & rotary extractors are an example of our commitment to provide one of the best carpet & tile cleaning services available.

5

Government & Health Regulations Compliance

Work, Health & Safety Government compliant systems, procedures & protocols to protect the public, staff & our client’s confidentiality & legal interest. Bio-Recovery technicians comply with the stringent requirements set by OSHA (Occupational Safety & Health Administration USA) & the IICRC as the leading International authorities in blood borne disease containment, remediation & staff health regulations.

6

Dependable Service Provider

As a family owned & operated provider to the industry we strive to build upon our client relationships & request for assistance. Our team are available 24hrs, 7 days a week for all bio-recovery services in South East Queensland & interstate upon request, whilst locally providing a reliable & comprehensive cleaning & restoration service.

Setting the standards in bio-recovery for safe property restorations.