icon Quality Assurance Program

Committed to provide exceptional service for challenging situations

Bluey’s Cleaning Solutions approaches all duties with a firm view on customer satisfaction whilst ensuring all work is conducted in accordance with industry standards and Australian Regulations  whilst promoting and maintaining our high standards of excellence in property restoration services.

To achieve these outcomes, Bluey’s Cleaning Solutions adhere to and promote –

1

Certified Firm Status

Bluey’s Cleaning promote and support the IICRC (Institute of Inspection Cleaning & Restoration Certification) Certified Firm Code of Ethics. The highest standards are required to establish and maintain a professional attitude in all business activities, to uphold honesty, integrity and competency for all services provided and to build consumer confidence within the restoration industry.

2

Trained, Experienced & Certified Technicians

Our team receive regular training through IICRC and other service providers to ensure current methods and systems are employed for all work to guarantee consistent high
standards in workmanship, where only competent and legally qualified or supervised staff engage in promoted services.

3

Ethical Practices & Client Satisfaction

Providing accurate and timely information to assist customers make informed decisions, including professional assessments on hazards and site remediation requirements, likely cost and outcomes.

4

Specialised Modern Equipment

Bluey’s utilise innovative industrial cleaning equipment and premium chemicals that align with current industry methodology to ensure the safe containment of hazardous material and sanitary cleaning results are achieved whilst maintaining site safety for all personnel and general public.

5

Australian Regulation Compliance 

A focus on Work, Health & Safety compliant systems, procedures and protocols for better protection during unusual circumstances. Bio-Recovery technicians comply with the stringent requirements set by OSHA (American Occupational Safety & Health Administration) and the IICRC as the leading International authorities in blood borne disease containment, remediation & staff health regulations, whilst continuously monitoring and seeking improvements in safety.

6

Dependable Service Provider

As a family owned and operated provider to the industry we strive to build upon our client relationships and request for assistance. Our team are available 24hrs, 7 days a week for all bio-recovery services in South East Queensland and interstate upon request, whilst locally providing a reliable and comprehensive cleaning and restoration service.

Setting the standards in bio-recovery for safe property restorations.

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